Shipping and taxes

SHIPMENTS

Orders placed on Manifattura Paoloni S.p.A. are shipped within the Italian territory by TNT courier. At the time of shipment the tracking number is communicated in order to follow the path of the package.

At the moment we do not ship outside the Italian territory.

Orders are processed after a check on the actual availability of the product and the control of payment. In case of errors or inability to process the order, the amount charged may be refunded.

After the order is processed, shipments are delivered in 1-2 business days in Italy

PLEASE NOTE: no shipments are made to PO boxes.

RETURNS

To make a return send an email to shoponline@paoloni.it and request authorization by communicating the reference of the order.

You will then receive an email with the authorization to proceed with the return.

The return is the responsibility of the customer, so you can rely on the courier of your choice to return the product.

Once the company has verified the integrity of the goods, a refund will be made within 30 working days after the return.

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