SHIPMENTS

Orders placed on Manifattura Paoloni S.p.A. are shipped via Fedex courier. At the time of shipment, the tracking number is communicated in order to follow the path of the package.

Orders are processed after a check on the actual availability of the product and the check of the payment. In case of errors or inability to process the order, the amount charged may be refunded.

After the order is processed, shipments are delivered in 1-2 business days in Italy and in 1-4 business days in European Community countries.

PLEASE NOTE: shipments are not made to PO boxes.

RETURNS

Returns can be requested within 14 days from the date of delivery of the package.

Returns are the responsibility of the customer, who may rely on the courier of their choice to return purchased products.

To make the return it is necessary to send an email to shoponline@paoloni.it and request authorization by communicating all the references of the order.

Manifattura Paoloni S.p.A. will communicate via email the authorization to proceed with the return.

Once the integrity of the goods has been verified by Manifattura Paoloni S.p.A., the latter will make the refund within the next 30 working days.